Who we are
Vision
To become the most trusted LMS and support partner for Japanese businesses, known for delivering:
Reliable and efficient system management
Fast and friendly bilingual support
Services that reflect respect, integrity, and professionalism
NX-STEP is not just about technology — it’s about people, communication, and progress.
NX-STEP is a professional LMS administration and back-office support provider dedicated to helping Japanese businesses manage and optimize their e-learning systems.
We started with a simple goal — to make learning management easier, smarter, and more aligned with the way people work in real companies.
Team
Behind NX-STEP is a group of LMS administrators, support specialists, and bilingual coordinators who share one vision — to make learning operations seamless and effective.
Our team understands how Japanese companies value detail, quality, and reliability — and that’s exactly how we work every day.
Mission
Our mission is to empower Japanese companies by managing their e-learning systems with precision, consistency, and care.
We believe that when learning is well supported, organizations grow stronger — not only in knowledge but also in culture and efficiency.
Values
Professionalism: We uphold high standards in every task we handle.
Clarity: We ensure that communication is simple, accurate, and culturally appropriate.
Commitment: We deliver consistent results and continuous improvement.
Respect: We value every client relationship as a partnership built on trust.
Let’s STEP FORWARD Together
At NX-STEP, we believe that success in learning management comes from partnership.
Whether you’re managing training for workers, employees, or managers, we’ll be with you — every step of the way.